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Arnos Manor Hotel, Venue & Lounge, Bristol Vacancies

Night Manager

Arnos Manor Hotel, Venue & Lounge, 470 Bath Road, Arnos Vale, Bristol, BS4 3HQ 0117 971 1461

Arnos Manor Hotel has 73 bedrooms with meeting and event space for 200 delegates, with the flexibility to cater for any kind of event. We have an opportunity for a Night Manager to join Arnos Manor Hotel and lead the team. The Night Manager will be responsible for leading the team at the heart of the hotel at the heart of the hotel to provide information and a warm welcome for our guests.

The Role of Night Manager

The Night Manager will be responsible for providing a great service overnight, ensuring that all night processes for the Front Office function are complete, support other department with tasks that can be carried out overnight. Ensuring that the hotel is ready and in great shape for guests in the morning. The Night Manager will ensure a memorable experience from every interaction from the guest arrival or interaction to the fond farewell. You will ensure that an attentive service overnight and ensure that all security walks and checks are carried out.

A key aspect of the role is to forge a great rapport with guests from initial contact, strong working relationships with all departments to ensure great service delivery & effectively maximise revenue when there is opportunity.

The Night Manager will ensure that all processes are followed, and they develop, train and support their team to do the same. They will lead a team that works as part of a team with all departments across the hotel.

This role is ideal for someone who is a self-motivated, has great customer care skills with great communication and time management.

Benefits as a Night Manager

· Discounted accommodation (£25 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Free parking on site

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

£25,000 – 26,000 per annum


Front Office Manager

Arnos Manor Hotel, Venue & Lounge, 470 Bath Road, Arnos Vale, Bristol, BS4 3HQ 0117 971 1461

Arnos Manor Hotel has 73 bedrooms and unique meeting and event space for 200 delegates, with the flexibility to cater for any kind of event. We have an opportunity for a Front Office Manager to join the team at Arnos Manor Hotel. The Front Office Manager will play a central role in ensuring that all of our guests have a memorable experience and leave with a smile.

The Role of Front Office Manager

The Front Office Manager will be responsible for the front office operation and team, they will manage any group bookings and ensure a warm welcome for all guests. The Front Office Manager will lead the team to ensure that all standards are maintained, colleagues are trained and working safely at all times whilst delivering that exceptional customer service and creating memorable experiences. Fantastic organisation, communication, problem solving and being adaptable are attributes required in the role.

An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands on role for someone who can lead a team to strive for excellence.

The Front Office Manager will be an experienced front office supervisor looking for the next step in their career, with the guidance of a supportive General Manager and personal drive and passion to develop, we will help you grow and develop.

The role of Front Office Manager will report to the General Manager and is ideal for someone who has strong demonstrable experience in hotel Front Office. It is a perfect opportunity for someone who would like to take the next step in their career.

Benefits as a Front Office Manager

· Discounted accommodation (£25 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Free parking on site

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

£28,000 per annum


Housekeeping Assistant

Arnos Manor Hotel, Venue & Lounge, 470 Bath Road, Arnos Vale, Bristol, BS4 3HQ 0117 971 1461

The Role of Housekeeping Room Attendant

The Housekeeping Room Attendant will be responsible for maintaining cleanliness standards and ensuring guest bedrooms and public areas are cared for in line with process. The Housekeeping Room Attendant will be part of the team that provides a memorable experience for our guests with beautifully cleaned and welcoming bedrooms and guest areas whilst working safely at all times.

Fantastic organisation adaptability are attributes required in the role.

An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to make an impact on our guests.

The role of Housekeeping Room Attendant will report to the Housekeeping Manager and is ideal for someone who has strong demonstrable experience in housekeeping. However, we are happy to train and develop anyone who has the right attitude and wants to join our team!

Benefits as a Housekeeping Room Attendant

· Discounted accommodation (£25 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Free parking on site

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

£10.42 per hour