Feathers Hotel & Restaurant, Ludlow Vacancies

The stunning Feathers Hotel has 42 beautiful bedrooms and is situated in the town of Ludlow, there has been an extensive refurbishment to a high spec whilst maintaining the character of the Jacobian building. Our most recent celebration for the Feathers has been the awarding of a Rosette to our restaurant, the team are already paving the way to achieve our second Rosette! We also recently launched We Proudly Serve in our tea room.

The Role of Food & Beverage Assistant

The Food & Beverage Assistant will be responsible for providing a warm welcome for our guests as they use our bar and restaurant. The Food & Beverage Assistant will ensure that they deliver a service of a high standard, always working collaboratively and safely whilst delivering that exceptional customer service through engagement and delivery of food & beverages. The Food & Beverage Assistant will be responsible for being both pro-active and reactive in ensuring that all of our guests have a memorable experience and leave with a smile.

An eye for detail, intuitive service and a passion for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands on role for someone who is flexible and enjoy ‘s the variety of restaurant, bar and events.

The Food & Beverage Assistant will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience, we will help you develop and grow your skills and knowledge to grow in your career.

The role of Food & Beverage Team Assistant will report to the Restaurant Manager and is ideal for someone who has strong demonstratable experience or a great attitude and willing to learn.

Benefits as a Food & Beverage Assistant

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

· Up to £11.44 per hour

The Feathers Hotel has 42 luxury bedrooms with unique meeting and event space for up to 100 delegates, with the flexibility to cater for any kind of event. We have an opportunity for a Night Receptionist to join the team at The Feathers Hotel. The Night Receptionist will be responsible for providing a warm welcome for our guests and ensuring the smooth running of the hotel overnight.

The Role of Night Receptionist

The Night Receptionist will be responsible for providing a great service overnight, ensuring that all night processes for the Front Office function are complete, support other department with tasks that can be carried out overnight. Ensuring that the hotel is ready and in great shape for guests in the morning. The Night Receptionist will ensure a memorable experience from every interaction from the guest arrival or interaction to the fond farewell. You will ensure that an attentive service overnight and ensure that all security walks and checks are carried out.

A key aspect of the role is to forge a great rapport with guests from initial contact, strong working relationships with all departments to ensure great service delivery & effectively maximise revenue when there is opportunity.

The Night Receptionist will ensure that all processes are followed within front office and that they develop and train and support their team to do the same.

The role of Night Receptionist will report to the Reception Manager and will work closely with the entire hotel team.

This role is ideal for someone who is a self-motivated, has great customer care skills with great communication and time management. e.

Benefits as a Night Receptionist

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

Job Type: Part-time

Pay: Up to £11.75 per hour

Expected hours: No more than 30 per week

Benefits:

• Canteen
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Referral programme

Sous Chef opportunity at The Feathers Hotel in Ludlow a great opportunity for a passionate Sous Chef with Rosette experience to join the team to support the Head Chef to re-position the property as a deluxe hotel kitchen. If you want the opportunity as a Sous Chef to be part of a small and ambitious kitchen work with the experience and ability to deliver rosette food then we would love to hear from you.

The Feathers Hotel has 42 beautifully refurbished bedrooms, the Sous Chef with their team will provide a service to a bustling lounge and cocktail bar, restaurant and tea room, as well rooms suitable for small meetings, conferences and private functions.

Our Sous Chef will have passion and commitment to quality, preparation & production of food, leading a team and have the autonomy to be part of creating a vison to deliver to a 2 AA Rosette standard.

The Role:

· To work with the Head Chef to lead the kitchen in producing an exceptional food experience

· To ensure all food hygiene and health & safety standards are adhered to.

· You will have a passion for quality and service, have exceptional organisational skills and be able to work using your own initiative.

This is an ideal role for someone with great chef experience with an eye for detail & a passion for perfection.

Benefits:

Staff accommodation is available for short term whilst relocating

· Discounted accommodation (£25 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

“`Duties:“`
– Assist the Head Chef in managing the kitchen operations of the restaurant
– Oversee food preparation and ensure high-quality standards are met
– Collaborate with the culinary team to create and develop new menu items
– Train and supervise kitchen staff, ensuring they follow proper food safety and sanitation procedures
– Monitor inventory levels and place orders for ingredients and supplies
– Maintain a clean and organized kitchen environment
– Assist in planning and executing special events or catering functions

“`Requirements:“`
– Previous experience working as a sous chef or in a similar role
– Strong knowledge of culinary techniques, flavor profiles, and food presentation
– Ability to effectively communicate and work collaboratively with a team
– Excellent organizational and time management skills
– Attention to detail and ability to multitask in a fast-paced environment
– Flexibility to work evenings, weekends, and holidays as required by the restaurant’s operating hours
– Culinary degree or certification is preferred, but not required

We are looking for a skilled Sous Chef with Rosette experience to join our team at The Feathers Hotel. As a Sous Chef, you will play a crucial role in assisting the Head Chef in managing the kitchen operations. You will be responsible for overseeing food preparation, training kitchen staff, and ensuring that high-quality standards are met. If you have a passion for culinary excellence and enjoy working in a fast-paced environment, we would love to hear from you.

Please note that this position may require working evenings, weekends.

A unique opportunity to join a growing brigade as we restructure our chef brigade to support our business means we have opportunities for a Chef de Partie at The Feathers Hotel Ludlow. This a great opportunity for someone who is passionate about being a Chef!

With a great experienced kitchen leadership team in place these opportunities are right for someonewho is experienced or for someone who is developing and wants to learn from some great experienced chefs. If you want the opportunity as a Chef de Partie to be part of a passionate team working with quality ingredients locally sourced delivering freshly made food then this is a great opportunity.

The Feathers Hotel Ludlow is truly unique with 42 beautifully restored bedrooms, we have a number of guest dining areas where our brigade of Chefs provide food to create those memorable experiences. The team provide a service to a bustling lounge, restaurant, bar, function space and Tea Room.

If you are a Chef de Partie or a cook who would embrace the opportunity to work as part of a wonderful team then we are offering:

Our Chef Brigade have passion and commitment to quality, show team work to run the kitchen and support the preparation & production of food to the established high standards with the autonomy to share vison and experience to deliver quality dishes.

We hope you may wany to find out more and we would love to hear from you!

Benefits:

· Discounted accommodation (£25 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in joining our team.