Feathers Hotel & Restaurant, Ludlow Vacancies

Restaurant Manager opportunity at The Feathers Hotel in Ludlow

Exciting things are happening at iconic Feathers Hotels, due to an internal promotion we have recruited a new General Manager and now have an opportunity for a passionate guest centric Restaurant Manager to join the team as Restaurant Manager of our Plume Restaurant at The Feathers Hotel in Ludlow.

The stunning Feathers Hotel has 42 beautiful bedrooms and is situated in the town of Ludlow, there has been an extensive refurbishment to a high spec whilst maintaining the character of the Jacobian building. Our most recent celebration for the Feathers has been the awarding of a Rosette, the team are already paving the way to achieve the much sought after second Rosette!

Our Restaurant Manager will work collaboratively with the Front of House Manager to deliver an exceptional guest experience by engaging the guests and team. Being guest centric is key ideally with experience of 4 star boutique, rosette service delivery and WSET knowledge.

Our Restaurant Manager will have passion and commitment to quality by being a real leader to the team and investing in them with quality training delivered, have the willingness to create a welcoming environment and provide guests with a memorable stay that makes them want to visit again and again. We are at the heart of the community and our Restaurant Manager will with all colleagues be a community player who builds relationships.

This is an ideal role for an existing Restaurant Manager or strong Assistant Manager who wants to take the next step or take on a new challenge and be part of something special, rosette number 2 is the current goal!

We are committed to ensuring that our new Restaurant Manager has a smooth transition and a warm welcome, to assist this we can provide live-in accommodation for up to 6 weeks. This supports opportunity for relocation and familiarisation as you start your Crest career.

Benefits:

Benefits as a Guest Service Manager

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Company events (BBQ / Christmas Party)

· Long service award

· Refer a friend to work bonus

Salary circa £30,000 plus bonus

Overview:

We are seeking a dynamic and experienced Restaurant Manager to oversee the daily operations of our vibrant restaurant in the heart of the city. The ideal candidate will have a passion for hospitality, exceptional leadership skills, and a proven track record in the food and beverage industry.

Responsibilities:

– Lead and manage all aspects of the restaurant, i
– Ensure high standards of food safety, quality, and presentation are consistently met
– Supervise and train staff members in various roles, fostering a positive team environment
– Oversee inventory management, ordering supplies, and maintaining stock levels
– Implement and uphold health and safety regulations and procedures
– Handle customer inquiries, feedback, and complaints promptly and professionally
– Develop and execute strategies to drive revenue growth and enhance customer satisfaction
– Collaborate with the chef to create innovative menus that meet customer preferences

Skills:

– Strong leadership abilities with experience in team management within a hospitality setting
– Proficiency in kitchen operations, bartending, hotel management, food safety standards, and food preparation techniques
– Excellent understanding of restaurant operations, including supervising staff and maintaining high service standards
– Exceptional communication skills to interact effectively with customers, staff, and suppliers
– Proven track record in delivering exceptional guest experiences while achieving business objectives

The stunning Feathers Hotel has 42 beautiful bedrooms and is situated in the town of Ludlow, there has been an extensive refurbishment to a high spec whilst maintaining the character of the Jacobian building. Our most recent celebration for the Feathers has been the awarding of a Rosette to our restaurant, the team are already paving the way to achieve our second Rosette! We also recently launched We Proudly Serve in our tea room.

The Role of Food & Beverage Assistant

The Food & Beverage Assistant will be responsible for providing a warm welcome for our guests as they use our bar and restaurant. The Food & Beverage Assistant will ensure that they deliver a service of a high standard, always working collaboratively and safely whilst delivering that exceptional customer service through engagement and delivery of food & beverages. The Food & Beverage Assistant will be responsible for being both pro-active and reactive in ensuring that all of our guests have a memorable experience and leave with a smile.

An eye for detail, intuitive service and a passion for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands on role for someone who is flexible and enjoy ‘s the variety of restaurant, bar and events.

The Food & Beverage Assistant will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience, we will help you develop and grow your skills and knowledge to grow in your career.

The role of Food & Beverage Team Assistant will report to the Restaurant Manager and is ideal for someone who has strong demonstratable experience or a great attitude and willing to learn.

Benefits as a Food & Beverage Assistant

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

· Up to £11.44 per hour

A unique opportunity to join a growing brigade as we restructure our chef brigade to support our business means we have opportunities for a Chef de Partie at The Feathers Hotel Ludlow. This a great opportunity for someone who is passionate about being a Chef!

With a great experienced kitchen leadership team in place these opportunities are right for someonewho is experienced or for someone who is developing and wants to learn from some great experienced chefs. If you want the opportunity as a Chef de Partie to be part of a passionate team working with quality ingredients locally sourced delivering freshly made food then this is a great opportunity.

The Feathers Hotel Ludlow is truly unique with 42 beautifully restored bedrooms, we have a number of guest dining areas where our brigade of Chefs provide food to create those memorable experiences. The team provide a service to a bustling lounge, restaurant, bar, function space and Tea Room.

If you are a Chef de Partie or a cook who would embrace the opportunity to work as part of a wonderful team then we are offering:

Our Chef Brigade have passion and commitment to quality, show team work to run the kitchen and support the preparation & production of food to the established high standards with the autonomy to share vison and experience to deliver quality dishes.

We hope you may wany to find out more and we would love to hear from you!

Benefits:

· Discounted accommodation (£25 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in joining our team.