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Knowsley Inn & Lounge, Liverpool Vacancies

Night Guest Service Assistant

Knowsley Inn & Lounge, Ribblers Lane, Knowsley Business Park, Knowsley, L34 9HA 0151 549 2700


“At Knowsley Inn & Lounge, we’re all about travel that’s simple AND smart.”

That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? Check. They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So we’re always ready. Are you?”

We are looking for a Nights Guest Services Assistant to ensure that guests receive the highest standard of service and hospitality from the second they walk through the door until the second they leave.

Main duties will include:

  • operating the hotel reception following agreed standards and procedures,
  • taking hotel reservations,
  • checking guests in and out,
  • Food and Beverage Service following strict food hygiene procedures at all times.
  • Complete an End Of Day Audit including cash handling.
  • supporting other departments within the hotel to ensure high levels of service are maintained.

The ideal candidate will be outgoing, personable and friendly, preferably with previous hotel front of house experience

This role is working a rolling rota of 4 on 4 off, Nights 11pm – 7am, with some flexibility for holiday cover.

We’ll reward all your hard work with a great salary and benefits – including a uniform and superb training.

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

So go on – show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.


  • Discounted/free food
  • On-site parking

Job Types: Full-time, Part-time, Permanent

Part-time hours: 24-32 per week

Salary: £10.90 per hour

Click here to apply, we look forward to hearing from you!

Regional Sales Manager – North

Knowsley Inn & Lounge, Ribblers Lane, Knowsley Business Park, Knowsley, L34 9HA 0151 549 2700

Crest Hotels Group, buy, develop and manage uniquely positioned hotels in the UK. Privately owned and operated, with core values focused around true-hospitality, engaged teams, and serving the community that our hotels are located.

We have completed various large developments, from a full refurbishment and extension of the Almondsbury Inn and atheistically refurbishing Grade 1 listed hotels such as The Feathers Hotel Ludlow in excess of £2.5million.

Currently employing over 400 colleagues, in 8 unique hotels with 626 bedrooms.

Our mission is to grow our great portfolio of profitable and guest-centric hotels, with personality and character!

We have an opportunity for a Regional Sales Manager to join the team at Crest Hotels Group to focus on the leisure segment of the business. The Regional Sales Manager will be responsible for being both pro-active and reactive in promoting and selling the group focusing on leisure to achieve group revenue targets.

The Role of Regional Sales Manager

The Regional Sales Manager will be responsible for identifying new business opportunities and contacts, developing sales leads and converting business ensuring there are no missed opportunities.

A key aspect of the role is to forge strong working relationships with clients and potential clients through appointments, FAM trips and demonstrating the great service that Crest Hotels can deliver in each segment of the business with a focus on leisure.

As Regional Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

The role of Regional Sales Manager will report to the Group Commercial Director, as we grow our business and develop our unique hotels the successful candidate has the opportunity to shape the role and to have a real impact on the business.

This role is ideal for someone who has strong demonstratable business development and commercial skills, with great communication and time management. The candidate will need previous experience, be able to effectively communicate with each hotel team and use their own initiative.

Benefits as a Regional Sales Manager

·Discounted accommodation (£25 per room per night) in other hotels within crest the group

·50% off Food & Beverage in other Hotels within the Crest group


·Meal on Duty

·Training in house

·Free parking on site

·Company events (BBQ / Christmas Party)

·Long service award

·Refer a friend to work bonus

Salary up to £35,000 plus bonus

Click here to apply, we look forward to hearing from you!