Park House Hotel & Venue, Shifnal Vacancies

Guest Service Manager

Park House Hotel & Venue, Park St, Shifnal TF11 9BA 01952 460128

Job description

Park House Hotel has 52 bedrooms with large meeting and event space for, with the flexibility to cater for any kind of event.

We have an opportunity for a Guest Service Manager to join the team at Park House Hotel for a Full time role and expected working hours are 40 hours. The Guest Service Manager will be responsible for being both pro-active and reactive in ensuring that all of our guests have a memorable experience and leave with a smile.

The Role of Guest Service Manager

The Guest Service Manager will be responsible for supporting the Manager and Assistant Manager in leading the team to ensure that all standards are maintained, colleagues are trained and working safely at all times whilst delivering that exceptional customer service and creating memorable experiences. Fantastic organisation, communication, problem solving and an eye for detail are attributes required in the role.

The Guest Service Manager will be an experienced Front Office or Rooms operator who can offer a warm welcome, efficient check in/out process, make reservations and lead the team to ensure all processes and procedures are completed in line with company requirements. As Guest Service Manager you will also carry out Duty Management shifts engaging and supporting across the hotel.

The role of Guest Service Manager will report to the General Manager and is ideal for someone who has strong demonstratable experience in Front Office. It is a perfect opportunity for someone who would like to take the next step in their career and step into a more senior role or for someone who is looking for a new opportunity in a great team and group.

Benefits as a Guest Service Manager

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Free parking on site

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

If you would like to apply for the Guest Service Manager role, click below.

Job Type: Full-time

Pay: £28,000.00 per year

Benefits:

  • Canteen
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking
  • Referral programme

Work Location: In person


Senior Chef De Partie

Park House Hotel & Venue, Park St, Shifnal TF11 9BA 01952 460128

Senior Chef De Partie opportunity at The Park House Hotel a great opportunity for a passionate Senior Chef De Partie who is experienced or who wants to learn from some great experienced chefsto join the growing team at this wonderful property with an excellent reputation for food. If you want the opportunity as a Senior Chef De Partie to be part of a passionate team working with quality ingredients locally sourced delivering freshly made food then this is a great opportunity.

The Park House Hotel has 52 bedrooms, the Senior Chef De Partie Chef with the team will provide a service to a bustling lounge, restaurant, meetings and events and private functions.

Our Senior Chef De Partie Chef will have passion and commitment to quality, show team work to run the kitchen and support the preparation & production of food to the well known high standards and have the autonomy to share vison and experience to deliver quality dishes.

The Role:

· To be an integral member of the kitchen in producing an exception food experience

· To ensure all food hygiene and health & safety standards are adhered to.

· You will have a passion for quality and service, have exceptional organisational skills and be able to work using your own initiative.

This is an ideal role for someone with previous chef experience with an eye for detail & a passion for perfection

Benefits:

· Staff accommodation is available

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Free parking on site

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

If you would like to apply for the Senior Chef De Partie Chef role please get in contact!

£28,000 per annum


Maintenance Assistant

Park House Hotel & Venue, Park St, Shifnal TF11 9BA 01952 460128

Park House Hotel has 52 fully refurbished bedrooms with lounge bar area and small meeting room. We have an opportunity for a Maintenance Assistant to join the team at Park House Hotel for 25 hours a week to keep the hotel looking its best as we conclude our extensive refurbishment programme.

The Role of Maintenance Assistant

The Maintenance Assistant will be responsible for working in partnership with the Maintenance Manager and the wider team to ensure that our hotel is in a great condition and supports making a memorable experience for our guests.

A key aspect of the role is to ensure that the hotel is fully compliment with all legislation and that the hotel is safe and secure for all our guests and team. The successful candidate will forge a great rapport with colleagues of all levels and guests that they come into contact with.

The role of Maintenance Assistant will report to the Maintenance Manager, this is an opportunity for a motivated individual who is passionate about making a difference and delivering a great service in terms of maintenance but also great customer service.

This role is ideal for someone who has strong maintenance experience skills with great communication and time management who is able to work under their own initiative.

Benefits as a Maintenance Assistant

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Free parking on site

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter recognition

· Refer a friend to work bonus

If you would like to apply for the Maintenance Assistant role, click below.

£13 per hour / 25 hours a week


Guest Service Assistant

Park House Hotel & Venue, Park St, Shifnal TF11 9BA 01952 460128

Park House Hotel has 52 bedrooms with unique meeting and event space for 200 delegates, with the flexibility to cater for any kind of event. We have an opportunity for a Guest Service Assistant to join the team at Park House Hotel as we expand the team. The Guest Service Assistant will be responsible for being both pro-active and reactive in ensuring that all of our guests have a memorable experience and leave with a smile.

The Role of Guest Service Assistant

The Guest Service Assistant will be responsible for providing a warm welcome for our guests with an efficient check in/ check out and everything in between. The Guest Service Assistant will ensure that all standards are maintained, colleagues work collaboratively safely at all times whilst delivering that exceptional customer service and creating memorable experiences. Fantastic organisation, communication, problem solving and being adaptable are attributes required in the role.

An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands on role for someone who is flexible and would enjoy supporting in other areas as required to ensure a wonderful stay.

The Guest Service Assistant will ideally be experienced in Reception however if you have the drive and passion to develop, we will help you develop and grow developing skills and knowledge in Front Office, Food & Beverage and Housekeeping.

The role of Guest Service Assistant will report to the Reception Manager, and is ideal for someone who has strong demonstratable experience in customer service. It is a perfect opportunity for someone who would like to take the next step in their career and have a commitment to development and training.

Benefits as a Guest Service Assistant

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Free parking on site

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

· Up to £11.44 per hour


Senior Food & Beverage Assistant – Bar

Park House Hotel & Venue, Park St, Shifnal TF11 9BA 01952 460128

The Park House Hotel has 52 beautiful bedrooms and is situated in the town of Shifnal, there has been an extensive refurbishment to a high spec whilst maintaining the character of the building. We are looking for a colleague to join us in our beautifully refurbished bar area.

The Role of Senior Food & Beverage Assistant – Bar

The Senior Food & Beverage Assistant – Bar will be responsible for providing a warm welcome for our guests as they use our bar. The Senior Food & Beverage Assistant – Bar will ensure that they deliver a service of a high standard, always working collaboratively and safely whilst delivering that exceptional customer service through engagement and delivery of food & beverages. The Senior Food & Beverage Assistant – Bar will be responsible for being both pro-active and reactive in ensuring that all of our guests have a memorable experience and leave with a smile.

An eye for detail, intuitive service and a passion for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands on role for someone who is flexible and enjoy ‘s bar and events.

The Senior Food & Beverage Assistant – Bar will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience, we will help you develop and grow your skills and knowledge to grow in your career.

The role of Senior Food & Beverage Team Assistant – Bar will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience or a great attitude and willing to learn.

Benefits as a Senior Food & Beverage Assistant – Bar

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Free parking on site

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

· £12 per hour

If you would like to apply for the Senior Food & Beverage Assistant – Bar role we would love to hear from you!