Tiverton Hotel Lounge & Venue, North Devon Vacancies

Job description

Job description

Tiverton Lounge & Venue has 69 bedrooms with unique meeting and event space for 200 delegates, with the flexibility to cater for any kind of event. We have an opportunity for a Housekeeping Assistant to join the team at Tiverton Lounge & Venue as we expand the team, we offer flexible weekly working hours. The Housekeeping Assistant will be responsible for being both pro-active and reactive in ensuring that all public areas and guest bedrooms are clean and welcoming at all times.

The Role of Housekeeping Assistant

The Housekeeping Assistant will be responsible for being both pro-active and reactive in ensuring that all public areas and guest bedrooms are clean and welcoming at all times.

The Housekeeping Assistant will be responsible for maintaining cleanliness standards and ensuring guest bedrooms and public areas are cared for in line with process. The Housekeeping Assistant will be part of the team that provides a memorable experience for our guests with beautifully cleaned and welcoming bedrooms and guest areas whilst working safely at all times.

Fantastic organisation and adaptability with great time management are attributes required in the role. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to make an impact on our guests.

The role of Housekeeping Assistant will report to the Housekeeping Manager and is ideal for someone who has strong demonstratable experience in housekeeping. However, we are happy to train and develop anyone who has the right attitude and wants to join our team!

Job Overview:

As a Housekeeping Assistant, you will play a vital role in ensuring that guest rooms and public areas are clean, comfortable, and welcoming. Your attention to detail and commitment to maintaining high cleanliness standards will enhance the overall guest experience. This role is perfect for individuals who take pride in their work and enjoy being part of a team in a fast-paced hospitality environment.

Experience & Qualifications

• Excellent communication skills and professional manner.
• Excellent attention to detail.
• Self-motivated and proactive approach.

Pay: Up to £12.38 per hour

Expected hours: 5 per week

Benefits:

• Canteen
• Company events
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Schedule:

• Day shift

Work Location: In person

Job Description

The Role of Food & Beverage Assistant

The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets.  Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences.

An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoy ‘s the variety of restaurant, bar and events.

The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience, we will help you develop and grow your skills and knowledge to grow in your career.

The role of Guest Service Assistant Food & Beverage will report to the Food & Beverage Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn.

Job Overview:

As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere.

Experience & Qualifications

• Strong communication and organisational skills and professional manner.
• Evidential attention to detail.
• Ideally experience working in a Food & Beverage environment.

Benefits:

• Discounted accommodation (£30 per room per night) in other hotels within crest the group
• 50% off Food & Beverage in other Hotels within the Crest group
• Uniform
• Meal on Duty
• Training in house
• Hospitality Rewards Membership
• Company events (BBQ / Christmas Party)
• Long service award
• Shining Star of the quarter recognition