Crest Hotels Group Partners with Giftpro

Crest Hotels Group is delighted to announce a new partnership with Giftpro, a leading digital gifting platform, enabling guests to purchase and redeem gift vouchers seamlessly across the group’s collection of distinctive hotels.

The collaboration marks an exciting step forward in Crest Hotels Group’s ongoing commitment to enhancing the guest journey through innovation and thoughtful experiences. Using GiftPro’s advanced technology, guests can now purchase beautifully presented digital gift vouchers online, redeemable across participating Crest Hotels, making it easier than ever to give the gift of a memorable stay, dining experience or getaway.

The reel appeal

A standout feature of the new voucher platform is the ability for purchasers to include personalised video messages, allowing guests to add a heartfelt, creative touch to their gift. Whether celebrating a birthday, anniversary or special occasion, the video reel messaging feature transforms traditional gifting into something far more meaningful and memorable.

The launch comes at a perfect time, as demand for experience led gifting grows in the run up to Christmas. With flexibility, instant delivery and personalisation at its core, the new digital vouchers offer an ideal solution for last minute shoppers while supporting Crest Hotels Group’s wider commercial and guest engagement strategy.

In addition to the seamless digital experience, Giftpro also provides a full printed voucher fulfilment service, producing and delivering high-quality physical gift vouchers in bespoke packaging. This means guests can choose beautifully presented postal vouchers — personalised, printed and dispatched reliably — giving another premium gifting option that reflects the quality and individuality of Crest Hotels’ experiences.

Jason Hiley, Managing Director of Crest Hotels Group, commented:

“We are thrilled to partner with GiftPro, whose cutting edge technology allows us to elevate the gifting experience from the very first point of purchase right through to redemption. This partnership enables us to offer something truly special — a seamless, intuitive platform that reflects the quality and individuality of our hotels, while creating lasting emotional connections with our guests.”

Deborah Pierpoint, Business Development Manager at Giftpro, added:

“Crest Hotels Group is a fantastic example of a hospitality business that truly understands guest experience. Their diverse portfolio, strong brand values and forward thinking approach tick all the boxes for digital gifting. We’re excited to support the group in delivering meaningful, personalised gift experiences that resonate with today’s consumers.”
The new voucher platform is now live, allowing guests to purchase digital gift vouchers quickly and securely, complete with optional personalised video messages, making gifting more engaging than ever.

About Giftpro

UK-based eCommerce platform designed for hospitality businesses, enabling hotels and venues to sell gift vouchers, tickets and products online simply and effectively, helping drive direct revenue through seamless digital experiences. https://giftpro.co.uk/

About Crest Hotels Group

Crest Hotels Group is a leading hospitality management company dedicated to providing exceptional experiences at its portfolio of distinctive hotels and resorts worldwide.

For more information or to purchase gift vouchers, please visit the Crest Hotels Group website.
https://www.cresthotelsgroup.com/gift-vouchers/